Обо мне

Charismatic.

Friendly, open minded.

Fast learner.

Good interpersonal, analytical, planning skills. 

Attentive to details.

Experience in resume screening.

Conducting initial interviews by telephone and in-person.

Relationship building.

Ability to understand client’s needs.

Multicultural personality.

Multitasking. 

Self motivated.

Компьютерные навыки

Proficiency in MC Word, Outlook, Gmail, Google Chrome, Excel.

Hobbies

Reading, walking, travelling, floristic, photography, psychology.

 

Опыт работы
  • Senior Customer Support Specialist
    Nustay. Danish online hotel booking platform, 2019 - 2020

    Interacting with customers and partners (hoteliers, suppliers) via email and by telephone.Solving clients’ issues and requests regarding their hotel accommodation such as payment, date amendment, cancellation, relocation.Assistance with non refundable bookings.Working with the CRM system.Guiding junior colleagues.Ensuring that they provide the best service possible.Building a comfortable work environment for a team.Participated in creating ads for publicity campaign.Offered several advertisements, some of them were successfully implemented by the company.HR assistance in conducting interviews in-person with potential candidates for the CS department.

  • Manager. Buyer.
    SOVA MAX, 2018 - 2019

    Responsible for buying printing supplies for faxes, printers and copy machines in France, Belgium and Switzerland.Managing and retaining relationships with existing clients.Increasing clients base. Looking for new clients.Making cold calls.Establish good contacts.Writing business proposals.Working with the CRM system.Communicating by telephone and via email.

  • Private tour guide.Linguistic Support.
    independent, 2016 - 2018

    Linguistic support of Russian / English speaking tourists in France.Private tailor made excursions on the French Riviera.Developed program itineraries depending on client’s  request.Hotel-airport transfer arrangement.Sightseeing tours , street farmer and   «puce » markets in Cannes, Antibes, old Nice, Monaco.Cooperating  with Yacht brokerage Co,  Real Estate agencies and home owners directly to provide comprehensive service to clients while visiting  Cote d’Azur. 

Образование
  • Бухгалтерский учет и аудит
    Педагогический колледж им. А.Макаренко, 2001

Информация о кандидате

  • Зарегистрирован
    6 июня, 2021
  • Последняя активность
    6 июня, 2021
  • Город
  • Категории
    HR
  • Возраст
    42 Годы
  • Опыт
  • Типы занятости
  • Пол
    Женский
  • Языки
    Английский, Испанский, Французский, Русский, Ukrainian

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