My major ambition is to help others to understand and apply their own potentials for living a quality life and thrive in a fulfilling career.
A successful manager in the field of human resources management with more than 15 years in HR sphere in multinational and big national companies, such as Kyivstar, ViDi Group, AB InBev, Olimp Vodka Company, Karavan Hypermarkets’ Chain, Ukrplastic IMMER Group, TSUM Kyiv.
Implementation and support of following systems: training and development of personnel, performance evaluation, talent management and management by KPI’s.
Participation in projects of staff involving.
Experience in the formation and development of corporate culture. Change management.
Adaptation of the training programs and trainings developed at Headquarters and their further implementation in Ukraine and regional countries (Russia, Latvia).
Development and conducting of trainings.
Participation in the creation of the Corporate University.
Adaptation of the training programs and trainings of the Corporate University.
Organization and participation in the Projects Personnel Reserve and School of Line Manager. Development and implementation of training programs and trainings.
Two international certificates from SHL for the organization of Assesment Centers.
Certificate of the ToP facilitator.
- Head of HRTSUM Kyiv, 2017 - 2021
Main activities and responsibilities:Management of all processes of personnel management.Development and implementation of the corporate culture of the company.Development and implementation of the Policies and Procedures in HR on the following directions: Selection, Adaptation, Evaluation and Training of personnel. All of them from scratch.Organization of the employer’s Brand promotion.Management of the project on development of the Policies and Procedures of all divisions of the company.At the adaptation stage, the training of new employees is organized: sales techniques, work with customers (service), knowledge of the range and product.Key achievements:The Mission and Values of the company have been developed and implemented.Procedures on Personnel Selection and Adaptation have been developed and implemented.A new employee’s TSUM handbook has been prepared.Developed and conducted induction training for the effective introduction to the company and in the post.Evaluation of the effectiveness of top-managers was organized.A proposal to change the motivation system for sales employees has been prepared.Regular meetings of newcomers with CEO and Head of HR were organized.Career Days in TSUM were organized.
- Human Resources DirectorUkrplastic IMMER Group, 2016 - 2017
IMMER Group is one of the world’s largest producers of flexible packaging materials, films and labels. IMMER Group is an international group of companies, which includes IMMER Ukrplastic, IMMER Digital and IMMER Design Studio. IMMER Group provides a full cycle of production of flexible packaging materials and uses a wide range of technologies.UKRPLASTIC employed around 1500 people (as per July 2016) in flexible packaging materials production in Ukraine, Latvia, Poland and some other countries. The number of personnel supervised: 6 directly.Key Responsibilities:Creation of HR department from scratch.Definition together with the General Manager/Owner, of the Human Resources strategy and policies, and its further implementation in accordance with the business strategy of the organization and its current situation.Developing or improving HR related policies and procedures, job descriptions, Standard Operation Procedures (SOP).Working to see those policies are understood and implemented.Elaboration of recruiting, personnel training and development systems. Organization of personnel selection for Production and Office of the company.Organization of staff selection for the company’s branches outside Ukraine (Latvia (production + office), Poland, Russia).Organization of adaptation of new employees.Organization of appraisal and evaluation activities.Organization of activities for personnel training and development.Development and introduction of innovations aimed at improving communication and interaction between the company’s divisions.Cooperating with line managers to resolve any serious employment issues that arise.Development and organization of measures for the formation of the corporate culture of the company.
- Human Resources DirectorKaravan Hypermarket's Chain, 2013 - 2016
KARAVAN Hypermarket consists of:10 hypermarkets «Karavan»: Kyiv (3), Kharkov (3), Chernovtsy, Dnepropetrovsk, Zhitomir, Donetsk.6 discounters «TopMart»: all in Kyiv5 pharmacy stores «TopFarm»: Kyiv (4), ChernovtsyHeadcount: 5k + employeesDirect reporting to: owners and CEOSubordinates: 12 persons in HQ and 20 in regions.Key Responsibilities:Delivering high quality of HR services in Karavan hypermarkets network all over Ukraine, covering full range of HR professional services including: HR planning & optimization, recruitment, trainings and development, adaptation, labor relations, C&B, attestation and evaluation of personnel efficiency. Implementation of annual personnel training and development program.Organization of annual personnel evaluation.Development and implementation of Sales Management Trainee’s Program «Management School». Preparation and further implementation of unique annual personnel development plan.Development and further implementation together with Finance dpt of Personnel Motivation Program.Development and implementation of Program of more efficient usage of personnel. Implementation of best practices in mass recruitment and programs of staff retention.Development and implementation of Quality Service Program in all stores of Karavan.Key achievements:Organization of effective work of HR department, delivering high quality in HR service.Support in more complex questions. End-to-end People process supportIn-time high quality recruitment. Organization of recruitment for the opening of 3 hypermarkets (from 400 to 550 employees per each) with the organization of their further training and adoptation.Organization of learning and development process by our own means without external providers.Organization of the project «Service» (quality customer service). Karavan took 1 place among all the Ukrainian retail chains in this category according to the Hay Group in Y2015.Organization of distance e-learning with the purpose to training sales personnel.Corporate Event Organization within limited budgetImplementation of the program of personnel actual work hours calculation (Stop net), which allowed pay for actual hours worked. Significant improvement of indicator of % of total payroll to turnover.
- Human Resources DirectorOLYMP Alcohol Company, 2011 - 2013
http://olymp.ua Headcount: 3K (3 plants) Direct subordinates: 20Key responsibilities: Organization of HR department’s work (20 subordinates) for 3 plants, regional sales offices and regional logistic offices. Development and further implementation of the main policies and procedures in the area of recruiting, trainings and development, testing and adaptation processes for Company’s personnel, labor relations, work with personnel reserve, evaluation and assessment of personnel. Improvement of the processes in area of labor relations, personnel records keeping and payroll. Analyses of staff efficiency, development and further implementation of motivational programs and KPI.Development of Company’s corporate culture (on the Company’s and regional levels). Corporate events, sport competitions (football championship). Development of the Corporate Constitution. Participation in the development of the Corporate Code. HR Departments’ budget preparation and controlling of its compliance.Organization of interaction with external organizations while preparation and participation in Career Days, Conferences, connecting with advancement of the employer brand. Development and implementation of the programs of material and non-material motivation.Management of Fund of labor payroll.Organization of the personnel reserve forming and work with it. Development of a training program for the personnel reserve together with external training agencies. Conducting of regular trainings.Participation in the publication of the corporate magazine in conjunction with the PR department, the constant maintenance of the column on personnel management.
- Head of HR in Business Service Center of SUN InBev (Ukraine, Russia)САН ІнБев Україна, ПАТ/ SUN InBev Ukraine, JSC, 2010 - 2011
Key responsibilities:Organization of work with internal clients of the department (HR Department Managers in Moscow and Kiev, HR Managers of the factories in Ukraine and Russia). Organization of the BSC People Department (20 people in the department) with activities including: Recruiting for 3 factories in Ukraine, 9 factories in Russia. Execution of the «People Cycle» for 3 factories in Ukraine & 9 in Russia.HR administration for the 3 factories in Ukraine. Support of HR systems (HRB, SHARP, SHARP Ops) used for people management, talent management, payroll management, and support of the People Cycle. Payroll management for the 3 factories in Ukraine, HQ in Kiev, and Sales department. Organization of «HR Processes» (3 employees reporting) for the BSC including: Recruiting. Organization of training for the BSC. Support of «the Cycle People» (Assessments, PDP’s, OPRs). Implementation and support of the Excellence Program. Support in the organization of charred challenge meetings.Organization of the transfer of activities from plants to BSC. Organization of permanent improvements, optimizations in the work of the Dpt. Conduction of trainings for employees. Adaption of trainings of Corporate University to BSCPreparation of the budget «Package People» for BSC.Organization of events to attract candidates, increase brand awareness and improve the image of the employer.Organization of participation of the direction of Payroll on upgrading of HRB system
- Head of HRВіДі Автосіті, ТОВ, Автомобільне містечко, 2008 - 2010
Key responsibilities:Organization of work of personnel department in following directions: recruitment, trainings, development, adaptation, attestation of personnel.Development and improvement of procedures on personnel selection, trainings, development and attestation of employees of the Company. Organization of a project on the formation and development of the Holding’s corporate culture.Organization and co-ordination of personnel recruitment for the enterprises of the Company. Organization and co-ordination of external and internal personnel selection.Participation in preparation and statement of organizational structures of enterprises and subdivisions of the Company. Concordance of job descriptions and indexes of efficiency.Organization and coordination of Attestation measures for the Company’s enterprises (certification, attestation estimations and diagnostics). Preparation of analytical reports following the results of Attestation actions.Organization of work on forming of the Personnel reserve and «the Personnel ballast».Organization and coordination of internal (corporate) and external trainings and development of the Company’s personnel.Development of educational courses for managers and employees of the Company. Realization of training actions (trainings, seminars, etc.). The Organization of passing the working practice and training at the Company enterprises. Monitoring of a market situation in the labour market in the automobile sphere. Preparation of analytical reports and recommendations together with external services providers.
- Recruiting ManagerKyivstar / Киевстар, 2006 - 2008
Headcount: 5,5K+ Recruitment of company’s top managers.Recruitment for company’s strategic directions and dpts in accordance with internal policies and procedures adjusting to company’s recruitment process. Conducting of general and competencies based interviews and candidates testing.Organization of candidates Assessment centre (AC) passing (via SHL). Consulting of area mgrs on the results of candidates testing, on their passing of occupational personality questionnaires (OPQ) and AC (both via SHL).Organization of internal(in-side Company)competitions to cover open vacancies.Ensure of proper administration of payroll and contracts, connecting with function activities. Coordination of personnel recruitment within the company, including all the branches in regions.Supporting ongoing development and ensure smooth execution of annual target setting,assessment and remuneration.Consulting of recruitment specialists of HO and branches on the questions connecting with personnel recruitment and area managers on decision making.Conducting of master-classes and coaching on interview and decision making for recruitment specialist and area managers. Forming of company’s Recruitment plan annual and quarterly.Preparation of quarterly and annual Reports for top management of recruitment plan fulfillment.Organization and control of company and recruiting agencies interaction,also via company’s computer system (special program designed for Kyivstar).Recruitment market benchmark on the annual basis.Recruitment agencies tender initiation, participation in negotiations, decision making together with top mgmnt. Organization of company’s participation in Vacancies Fairs and other activities, connecting with personnel recruitment.Preparation of Policies and Procedures connecting with Recruitment, internal competitions.Developing supply base for young talent by building a network of selected universities as suppliers,etc.
- HR Manager/Business Unit HeadBrain Source International Ukraine, 2004 - 2006
Deputy Business Unit Manager (B2B) (09.2005 — 11.2006)Organization and control of Business Unit operation.Tutorship and introductory instruction for new employees, master-class on interviewingConduction of negotiations with new and existing clients. Contracts preparation and conclusion. Contracts conduction, including control on invoicing.Conduction of trainings for external clients.HR Manager (Total HR subdivision) (06.2005 — 09.2005)Development and introduction of corporate culture is in a companySearch and selection of personnel for agencyDrafting of job descriptions Conducting of attestation of personnel of companyDevelopment and introduction of the system of adaptation of personnel Construction of the internal training & development system Introduction of the various programs of financial and non-material motivationDrafting of social package for the employees of company (bonuses, medical insurance, sport, mobile communication, loans for the employees, team spirit supporting events, parties)Conduction of trainings for external clients ( f.e. for City Bank, GreenKo)Preparation and writing of workbooks for training organizers.Recruitment manager (B2S) (12.2004 — 06.2005)
- Recruiting Manager/Head of Analytical DepartmentANCOR / АНКОР, 2004 - 2004
Addforce (presently company is composed by Ancor) http://www.ancor.ru/regional_network/kiev/Recruiting ManagerAcceptance of Request for RecruitmentForming of Candidate’s Profile basing on Request for RecruitmentAnalyzing of definite specialists market propositionRecruitment of personnel for clients companies, using agency’s database, posting information on open vacancies in mass media and working internet websites, direct search and Head Hunting.Conducting of general and competencies based interview. Organization of candidates interviewing with clients within their companies. Discussing of job offers with successfully passed all interviews and testing candidates.Conducting of the candidate, who was successfully employed, during his trial period in Clients’ Company. Candidates recruiting and substitution in case of his leaving the company during trial or guarantee period, as indicated in the Contract between Agency and Clients’ Company.Head of Analytical DepartmentPreparation of analytical reports re current situation on job marketPreparation of Salary Review Survey for external customers (f.e. Alfa Bank)Preparation of business processes description with posterior realization of the processes in resume data base.
- Head of Educational Projects, Manager-organizer of national and international business games, teacheKyivskiy Business Lyceum, 1995 - 2004
Head of Educational ProjectsDesigning & its further realization of educational projectsManager-Organizer of National and International Business GamesDesigning of business and imitation gamesCoordination and management of games participantsPreparation of workbooks for games organizers and participantsTeacher of history, law and philosophy. (High achiever in educational area). Public Educational Business Games (manager-organizer)First international game «From Magdeburg Law up to Municipal Self management» — together with Kyiv municipal officials (1998) — organizerInternational games — «Model of UN — Ukraine» (1998, 1999,2002) — organizerGame — «Multicultural Education» (1998) — organizerGame — «Ukraine Integration into World Economy» (1999) — as a head of the group of historical experience. Game was organized together with Agency of humanitarian technologies» — organizerInternational game — «The Hague International Model of UN» (2003) — co-organizer, head of the Ukrainian team.Renascence Foundation (Vidrodzhenya, Soros) — (2002-prtesent time) — participant and expert of work team of educational course «European Studios» composition.Cooperation as an expert in UN Representation in Ukraine
- ToP Facilitation School, business trainer Natasha Karpova2016
Facilitation — Level 1, Group Facilitation
ToP Facilitation Methods — a three-part course
The Focused Conversation Method
The Consensus Workshop Method
The Action Planning Method
Facilitate group consensus-based workshops
Shape questions that stimulate candid feedback and discussion
Acquire a framework for any group process — from a small workshop to a multi-day conference
Assemble detailed action plans in less time
- Training «Strategic conflict management», business trainer Galina Sivkova, NTA, St Petersburg2012
- Corporate InBev Training "White belt" - certified with 86 points, September 2010.2010
- InBev Corporate University «Personnel Motivation» November 2010, «Effective Communications» March 2011, «Effective negotiations» December 2010, «Time-management» August 2011, “Interview skills” October 2010.2010
- «Effective Recruiting» - international conference organized Jacobs Fleming Group, Vienna, Austria, 2008 (Kyivstar representative at the conference2008
- «Organization and implementation of testing of general skills». Company SHL. July 20072007
- «Internet as a recruiting instrument». HeadHunter. September 20072007
- «Organization and execution of surveys about personal development (OPQ)». Company SHL. October 20072007
- «Effective negotiations» Company Infor manager. February 20062006
- «Positioning of Company Services». Company Infor Manager October 20062006
- HistoryTaras Shevchenko National University of Kyiv , 1996